This article is about the courier company. For the mailing service operated by the U.S. federal governmt, see United States Postal Service.
And one of the world's largest shipping couriers. UPS today is primarily known for its ground shipping services as well as the UPS Store, a retail chain which assists UPS shipmts and provides tools for small businesses. UPS offers air shipping on an overnight or two-day basis and delivers to post office boxes through UPS Mail Innovations and UPS SurePost, two services that pass on packages to the United States Postal Service for last-mile delivery.
UPS is the largest courier company in the world by revue, with annual revues around US$85 billion in 2020, ahead of competitors DHL and FedEx.
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UPS's main international hub, UPS Worldport in Louisville, Ktucky, is the fifth busiest airport in the world by cargo traffic based on preliminary statistics from ACI, and the third busiest in the U.S. behind FedEx's Memphis Superhub and Ted Stevs Anchorage International Airport.
The American Messger Company focused primarily on package delivery to retail stores with special delivery mail delivered for its largest clit the U.S. Post Office. In 1913, the company acquired a Model T Ford as its first delivery vehicle. Casey and Ryan merged with a competitor, Evert McCabe, and formed Merchants Parcel Delivery. Consolidated delivery was also introduced, combining packages addressed to a certain neighborhood onto one delivery vehicle.
In 1916, Charlie Soderstrom joined Merchants Parcel Delivery bringing in more vehicles for the growing delivery business. In 1919, the company expanded for the first time outside of Seattle to Oakland, California, and changed its name to United Parcel Service.
Parzelle Förderbänder Im Bild In Das Frachtzentrum Des American Express Fracht Unternehmen United Parcel Service (ups) Auf Dem Gelände Des Flughafen Köln/bonn, Deutschland, 1. März 2006. Kernstück Des Zentrums Fracht Ist Das Neue
The common carrier service was acquired in 1922 from a company in Los Angeles, California. UPS became one of the only companies in the United States to offer common carrier service. At first, common carrier was only limited to a small area around Los Angeles but by 1927 expanded to areas up to 125 miles outside the city. In 1924, a conveyor belt system was debuted for the handling of packages for UPS operations.
In 1930, a consolidated carrier service began in New York City, and soon after in other major cities in the East and the Midwest.
The use of common carrier for delivery betwe all customers placed UPS in direct competition with USPS, and delivering parcels beyond the California border brought it under the jurisdiction of the Interstate Commerce Commission. The first city for UPS to use common carrier status outside California was Chicago, Illinois, in 1953.
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Air service through UPS was first used in 1929 through private airlines. However, the Great Depression and a lack of volume ded the service. In 1953, UPS resumed air service called UPS Blue Label Air with two-day service to major cities along the East Coast and West Coast.
Shortly before 3:00 a.m, on the morning of December 5, 1974, a package bomb exploded at UPS's Northside cter on Beaver Avue in Pittsburgh, Pnsylvania, killing one man and injuring 10 others.
The murder case was initially investigated by Robert Coll, Assistant Superintdt of City Detectives, and later the FBI. The package originated in Erie, Pnsylvania and its destination was the Spectrum Cycle Shop, Forks Church, Armstrong Co. UPS claimed no liability in the incidt, and the case has yet to be solved.
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In 1975, UPS moved its headquarters to Grewich, Connecticut, and began serving all of the 48 contiguous states of the United States. This expansion of operations made UPS the first package delivery company to serve every address in the contiguous United States. Additionally in 1975, UPS wt international by establishing operations in Canada.
UPS Next Day Air Service was launched in 1985 for all 48 contiguous states plus Puerto Rico. In 1988, UPS Airlines was launched with authorization from the Federal Aviation Administration and became the fastest-growing airline in FAA history – currtly the 10th largest airline in the United States.
In 1991, UPS relocated its headquarters to Sandy Springs, Georgia, a suburb of Atlanta. Following this in 1992, UPS acquired both Haulfast and Carryfast and rebranded them UPS Supply Chain Solutions. Haulfast provided the pallet haulage and trucking network for the CarryFast group of companies. By 1993, UPS was delivering up to 11.5 million packages and documts per day.
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In order for the company to service the large volume of customers in 1991, UPS developed technologies to improve efficicy. A handheld device called Delivery Information Acquisition Device (DIAD) was created to record and upload delivery information to the UPS network immediately upon pickup by every UPS driver.
In 1992, UPS began tracking all ground shipmts electronically. In 1994, UPS.com debuted, and provided an interface to make what was primarily internal operational information available for customer access. After 27 years of providing this information, UPS chose to hide it again for most packages in 2021 and this information is no longer available on their consumer facing website.
In the same year, UPS launched UPS Logistics Group to facilitate global supply chain managemt services and consulting for customer needs. In 1997, a walkout by the 185, 000 members of the Teamsters shut down UPS for 16 days.
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In 1998, UPS Capital was established to able companies to grow their business through a comprehsive mu of integrated financial services through UPS.
In 2001, UPS acquired Mail Boxes Etc., Inc., a franchised network of packing and shipping retail cters across the United States and Canada.
In 2004, UPS tered the heavy freight business with the purchase of Mlo Worldwide Forwarding, a former subsidiary of Mlo Worldwide; UPS rebranded it as UPS Supply Chain Solutions. The purchase price was US$150 million and the assumption of US$110 million in long-term debt.
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This was approved by the FTC and Overnite shareholders on August 4, 2005. On April 28, 2006, Overnite officially became UPS Freight.
On October 3, 2005, UPS completed the purchase of Lynx Express, one of the largest indepdt parcel carriers in the United Kingdom, for £55.5 million (US$97.1 million) after receiving approval for the transaction from the European Commission. The first joint package car cter operation in Dartford, Kt, was oped in 2006.
All Nippon Airways, a Star Alliance member, and UPS formed a cargo alliance and code-share to transport member cargo in 2008, similarly to an airline alliance.
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On March 19, 2012, UPS announced that it intded to acquire TNT Express for $6.8 billion, in a move to help expand its presce in European and Asian markets.
However, the deal fell through in January 2013, after it was announced that UPS had failed to obtain permission from the European Commission and as such had be blocked on competition grounds.
In February 2012, UPS acquired Brussels-based company Kiala that provides e-commerce retailers the option to have goods delivered to a convtional retail location.
Ein Mitarbeiter Des American Express Fracht Unternehmen United Parcel Service (ups) Im Bild Im Frachtzentrum Des Unternehmens Auf Dem Gelände Des Flughafen Köln/bonn, Deutschland, 1. März 2006. Er War Beladen Eines Containers Mit
On January 29, 2020, UPS announced it was investing in UK start-up Arrival and ordering 10, 000 Geration 2 electric vehicles as a step towards a cleaner, more high-tech fleet. The deal runs from 2020 until 2024 and was reported to be worth more than $400 million.
In March 2020, the company has appointed Carol Tomé to succeed David Abney as its chief executive officer. It was viewed as a move to steer the parcel delivery company through the turbulce of trade wars, technological disruption and the risk of a pandemic-induced recession.
In January 2021, UPS announced it had agreed to sell UPS Freight, its less-than-truckload freight business, to TFI International, a Canadian transport and logistics company, for $800 million. UPS said the move would allow it to focus on small-package delivery. At the time of the sale, UPS Freight had about 14, 500 employees, approximately 11, 000 of them represted by the Teamsters union, and gerated an estimated $3.15 billion in revue in 2020 offering services across the US, Canada, and Mexico. TFI had reported $4.1 billion in revue in 2019 and already operated truckload and LTL services in Canada.
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In 2021, following the company's shift to target smaller customers to boost profits during the COVID-19 pandemic, UPS reported a 21% jump in their fourth quarter sales to $24.9 billion. CEO Carol Tomé reported that Amazon paid UPS $11.3 billion in shipping in 2020, accounting for 13.3% of the company's revue.
In September 2021, UPS tered into an agreemt to acquire Roadie for an undisclosed amount with the transaction expected to be closed in the fourth quarter.
In September 2023, it was announced UPS had acquired the Long Beach, California-headquartered time-critical, health care logistics company, MNX for an undisclosed amount.
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In October 2023, it was announced UPS had acquired the Los Angeles-headquartered reverse logistics company, Happy Returns from PayPal for an undisclosed amount.
In January 2024, UPS announced that it planned to cut 12, 000 jobs and mandate that staff return to the office five days a week. Chief Executive Carol Tomé blamed the move on a difficult and disappointing year in 2023.
UPS’ global hub for air shipmts Is the Worldport, located at Louisville Muhammad Ali International Airport. The facility contributes to the airport's status of the second-busiest cargo airport in the United States and the fourth-busiest worldwide.
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UPS has five large regional air hubs in the United States, located in Ontario, California; Dallas, Texas;
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