The Bank of America Unemployment debit card is used by 10 states to pay unemployment benefits. In this post, we will walk you through the Bank of America Unemployment debit card guide by state, including how to activate your card, log in to your account online, check the balance on your debit card, and get the phone number for customers service.
There are several benefits to receiving your Unemployment benefits via the Bank of America issued debit card, versus via a check in the mail.
Here are the key benefits of the Bank of America Unemployment Card and why it is a great alternative to paper checks:
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Once you are approved for Unemployment benefits by your state and begin to receive your payments on the Debit Card, Bank of America will create a card in your name.
After your first unemployment insurance payment is authorized by your state, Bank of America will mail the debit card to you via the United States Postal Service (USPS).
Whenever you are due to receive your Unemployment benefit payment, funds will be sent by Electronic Funds Transfer to your Debit Card.
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If you are approved for Unemployment Insurance benefits in Arizona, your benefit payments are applied to this debit card issued to you through the Bank of America.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
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You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.855.847.2030.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
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If you are approved for Unemployment Insurance benefits in California, your benefit payments are applied to this debit card issued to you through the Bank of America.
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.866.692.9374.
If you are approved for Unemployment Insurance benefits in Kansas, your benefit payments are applied to this debit card issued to you through the Bank of America.
Bank Of America Unemployment Card Guide (state By State)
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.844.484.0046.
If you are approved for Unemployment Insurance benefits in Maryland, your benefit payments are applied to this debit card issued to you through the Bank of America.
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.855.847.2029.
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If you are approved for Unemployment Insurance benefits in Massachusetts, your benefit payments are applied to this debit card issued to you through the Bank of America.
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.855.898.7292.
If you are approved for Unemployment Insurance benefits in Michigan, your benefit payments are applied to this debit card issued to you through the Bank of America.
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You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.866.436.1964.
If you are approved for Unemployment Insurance benefits in Nevada, your benefit payments are applied to this debit card issued to you through the Bank of America.
For additional help completing your NV Unemployment Card Login, including what to do if you experience a login error, check out our detailed Login article here.
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You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1-888-339-8569.
The New Jersey Unemployment Debit Card is used by the New Jersey Department of Labor & Workforce Development (LWD) to pay unemployment benefits.
If you are approved for Unemployment Insurance benefits in New Jersey, your benefit payments are applied to this debit card issued to you through the Bank of America.
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You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1-866-213-4074.
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
It is important to mention that Bank of America representatives cannot answer questions about your unemployment claims or Department of Labor & Workforce Development programs.
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If you have questions about your New Jersey Unemployment benefits or application, call the Department of Labor & Workforce Development at the number below:
If you are approved for Unemployment Insurance benefits in North Carolina, your benefit payments are applied to this debit card issued to you through the Bank of America.
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.855.847.2026
Kansas Unemployment Benefit Card
The South Carolina DEW Unemployment Debit Card is used by the South Carolina Department of Employment and Workforce (DEW) to pay unemployment benefits.
If you are approved for Unemployment Insurance benefits in South Carolina, your benefit payments are applied to this debit card issued to you through the Bank of America.
If you have further questions about Bank of America Unemployment Card, Unemployment Benefits, or Unemployment Debit Cards, please let us know in the comments section below.Stephanie Moore sits with her eight-month-old dog Spooky at a local park in Lawndale, CA, on Nov. 17, 2020. Money unexpectedly went missing from Moore’s Bank of America-issued unemployment debit card. (Tash Kimmell for CalMatters)
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For a brief moment this summer, Stephanie Moore thought she might finally see a glimmer of hope at the end of the coronavirus recession. Unemployment benefits provided a lifeline for the 38-year-old Los Angeles housekeeper to leave a bad relationship and rent an Airbnb while she looked for a job. But in early October, her state-issued Bank of America debit card balance plummeted from around $400 to negative $1, 100 after a credit for fraudulent charges from months earlier was reversed without warning.
“It’s kind of like a nightmare, ” Moore said. “Every day I’m wondering what’s more important. Do I get on the phone with the bank and try again so I have a place to sleep tomorrow, or do I just accept that I’m going to be on the street and focus on my job search? Because you can’t do both.”
For months, California’s Employment Development Department has attracted the ire of jobless workers and state lawmakers for a backlog of unpaid unemployment claims that peaked at 1.6 million. Now, Moore is among those entangled by potential security lapses and payment errors involving Bank of America, which since 2010 has had an exclusive contract to deliver state unemployment benefits through prepaid debit cards.
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It’s a breakdown of the state’s job safety net that raises questions about the best way to get money into the hands of workers who desperately need it, since California is one of only three U.S. states that does not offer a direct deposit option, according to a CalMatters review of public documents. To this day, it’s not clear how much Bank of America has made from handling the bulk of the unprecedented $109 billion California has paid out in benefits since March. Lawmakers are examining the bank’s role in payment issues that began during a two-week identity-verification update, and whether the bank has provided adequate security for unemployment insurance money in the face of rampant fraud.
Bank of America, whose contract is up next July, declined to answer detailed questions about how many unemployed Californians are still unable to use their debit cards, how much money has been withdrawn from accounts flagged for potential fraud, when and how claimants may be paid back or how much the bank has made in fees on the cards. The state told CalMatters that some 377, 500 debit cards were frozen this fall and as of Thursday, around 350, 000 accounts remain impacted, meaning progress has been slow.
“Unfortunately, there has been billions of dollars of fraud during this pandemic in state unemployment programs, including California, ” Bank of America said in a statement to CalMatters, urging those impacted to contact the bank. “We are working with the state and law enforcement to identify and take action against fraudulent applicants, protect taxpayer money and ensure that legitimate applicants can access their benefits.”
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For San Francisco Assemblymember David Chiu, a progressive Democrat who authored a 2019 public banking bill and has pushed to reduce state reliance on Wall Street, the confusion marks “another failure” by the state and its corporate vendors. The employment agency hinted it was the bank’s fault, insisting in an Oct. 29 statement that it “has no direct access to debit funds on any accounts” and that those impacted by card issues should contact Bank of America.
“They’re playing the blame game. Someone needs to take responsibility for
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