Mobile Check Deposit is here to help. This solution allows you to deposit checks from the comfort of your own home! Don't have the mobile app? Get the Mobile Apphere.
Cash Flow Monitor is perfect for you. Use our innovative dashboard with graphs, insights, and projections to help gather a complete financial picture. Simplify your view even more with connected apps like QuickBooks, ADP, and Google. We are making it easier to get your finances all in one place.
Language interpretation services are available at no cost. You can request an interpreter at a financial center or when speaking with an agent on the phone.
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If you have a general question about an existing checking, savings, credit card or business services account, call 888.BUSINESS (888.287.4637). If you would like to open a new account, call 866.283.4075. Customer service representatives are waiting to help you at both numbers.
Yes, we’ve made it easy for you to apply online for small business accounts, credit cards and financing. To get more information and to begin your online application, select the appropriate link from the following list:
You’re protected by Bank of America’s $0 Liability Guarantee: Fraudulent transactions made using Bank of America credit and debit cards are covered as long as you report them promptly; please visit our account and card security page for additional details.
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If your card was lost or stolen, Log in to Online Banking or our Mobile Banking app immediately to report your card lost or stolen.
Simply visit the Bank of America home page and select the appropriate link on the sign-in widget – Forgot ID/Password? – and follow the instructions provided.
If you've been the victim of identity theft, we're here to help. If you have a small business credit or debit card with us, we'll cancel your card and issue a replacement immediately (you won’t be liable for any fraudulent activity). Our page on resolving identity theft has additional information and steps for you to follow that you should find helpful.
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Our fraud prevention checklist includes steps you can take to help prevent fraud. Working together, we can make the strongest possible defense against fraudulent activity.Language interpretation services are available at no cost. You can request an interpreter at a financial center or when speaking with an agent on the phone.
If you applied for a Bank of America credit card online, you can check the status of your application online. You can also check the status by calling us at 866.422.8089.
The easiest way to check your credit card balance is to log in to Online Banking. In addition to checking your balance, Online Banking also allows you to:
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You can also tap the Erica icon and say, I want to redeem credit card rewards and follow the instructions (if you prefer, you can also type your message to Erica).
To check your rewards points balance and cash in or redeem your rewards points online, log in to Online Banking and select your credit card then select the Rewards tab.
To learn more about fees associated with your credit card account, log in to Online Banking and select the link to your card account, then select the Information & Services tab where you'll find a section entitled Fee information. You can also review our FAQs about fees or the credit card agreement you received when you opened your account.
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Our fraud prevention checklist includes a number of steps you can take to help prevent fraud. Working together, we can make the strongest possible defense against fraudulent activity.
Before initiating a claim, consider calling the merchant first, as they may resolve your claim faster (we may also require information from the merchant to process a claim, so contacting them directly may save you time). Additionally, please note that only posted transactions can be disputed (pending charges are temporary and may change), so if you have any immediate concerns about a pending charge, you may want to contact the merchant. You can typically find the merchant's contact information on your receipt or billing statement.
Online Banking customers can submit most credit card disputes directly from the transaction detail found in the Activity tab on your credit card account page, or from the Dispute a transaction link on the Information & Services tab.
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Timely notification is important. Most transactions must be disputed within 60 days of the date of your statement on which the error appeared. If you did not provide your account information to the merchant in question and suspect that your information was stolen, please contact us immediately.
If you're having difficulty meeting your credit card debt obligations, please visit our our credit card assistance page. You may also want to review these Better Money Habits articles:
To help protect your info, please be on the alert for emails that look suspicious. Here are some signs that an email may be fraudulent:
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Privately message your name, ZIP code, phone number, inquiry and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts.
Neither Bank of America Corporation nor any of its affiliates will ever ask you for your Social Security number, account information, passwords or PINs via Facebook or Twitter.
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