We have changed the bank we use to issue your debit cards. As ofFebruary 15, 2024, benefits are no longer issued to a Bank of America debit card. Instead, they are now issued to a new Money Network prepaid debit card.
Important: If you still have a Bank of America debit card for your benefits, it will only be active until April 15, 2024.
Your payments were issued to your Bank of America prepaid debit card. We also mailed you a new Money Network Card (with no money on it yet) for future benefit payments. Your new Money Network Card should arrive in 14 business days. For example, if you qualified for a payment on February 5, allow until February 23 to receive that new Money Network Card. It will be in a plain, white, letter-sized envelope from the Employment Development Department with an Omaha, Nebraska (NE) return address.
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The Money Network Mobile App is a convenient and secure way to keep track of your money with options like mobile check deposit, fingerprint/touch ID and card lock features, account alerts, budgeting tools, and so much more. For a complete list of app features, visit Money Network Mobile App.
We will never request your personal information by text message, email, or on social media. Text messages asking you to activate a debit card by selecting a link are scams. text messages only link to websites that include “”. Visit Help Fight Fraud for tips on how to avoid scams.
We issue your benefit payments on a debit card that’s fast, convenient, and secure. Plus, there’s no credit check and we don’t monitor your transactions. With the new Money Network prepaid debit card, you can:
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Once your card is activated, you can use it like you would a personal debit card. Buy groceries, pay bills, get cash back, and more.
If you lose your card, lock it while you look for it. To lock your card, log in online or download the Money Network Mobile App. If your card is permanently lost or stolen, call 1-888-913-0900. For more information, visit Lost or Stolen Cards.
For more help, you can speak with a Money Network Customer Service representative 24 hours a day, 7 days a week by calling one of the following phone numbers:
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You will receive important information with your card. Be sure to read all information including fees for the debit card. For digital wallets, view your Cardholder Agreement (PDF).
Last day to request and be issued a replacement card, if your card is lost, stolen, expired, or scheduled to expire before March 31.
You will receive important information with your card. Be sure to read all information including fees for the debit card. For digital wallets, view your Cardholder Agreement (PDF).
Last day to request and be issued a replacement card, if your card is lost, stolen, expired, or scheduled to expire before March 31.
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