Bank Of America Edd Account Cannot Be Accessed

A Bay Area man says someone hacked into his EDD account, took thousands of dollars -- and Bank of America shut down his claim.

COTATI, Calif. (KGO) -- It was a big problem during the COVID-19 pandemic. Unemployed workers received their Employment Development Department benefits on Bank of America debit cards -- but they were targets of fraudsters who drained millions of dollars from workers' accounts.

Banks are required by law to investigate every claim of fraud on a customer's account. Bank regulators ruled that Bank of America instead used fraud filters to automatically deny claims during the pandemic. BofA says it stopped that practice -- but this viewer says someone hijacked his EDD account, took thousands of dollars -- and the bank shut down his claim.

Your Claim Is Closed': Victims Of Edd Debit Card Scam Fighting Bank Of America To Get Money Back

Alfredo Mancilla of Cotati was recovering from surgery when it happened. It was a shock to me to find out close to $15, 000 was taken out of my account, he said. I thought, man, this money got stolen from me and I can't get it back.

And that money is a lot of money to someone who has a wife and two kids and is on disability... I got behind on my house payments... that did scare me, said Mancilla.

When he checked with the bank, he found out his account was now linked to a stranger's email and a phone number in Texas.

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It felt like I got hit in the stomach when they denied my claim the first time, the second time and the third time, Mancilla said.

It just baffles me the lack of effort that they did to try to rectify this problem, knowing that they have problems like this, you know, for the last few years now, Mancilla said.

Mancilla says the bank could have simply checked the accounts that received his money to find the thieves who really took it.

California] Edd Bank Of America Account Closed And Can No Longer Be Accessed. Has Anyone Seen This Message Before? I've Been Trying To Reach Them On The Phone But Can't Get Through... :

They would have seen that my name was not on them... It's ridiculous they wouldn't want to do anything to correct it, he said.

You shed so much light into my life... It's the greatest feeling in the whole world, know(ing) what was stolen from me, I got back -- thanks to you guys, Mancilla said. So party's at my house next weekend!

Bank of America says it actually helped to stop much of the fraud that plagued relief programs during the pandemic. The bank also has said it no longer wants to be the provider of the Employment Development Department's debit cards -- this will be its last year under contract.

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7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. Please review our FAQ here. As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. Due to the high volume of emails we receive, please allow 3-5 business days for a response.Do you have an account with Bank of America (BofA)? Have you ever received text messages from Bank of America about your EDD prepaid card and instruct you to click an attatched link to login? Beware: DON’T click on anything — you could end up exposing your credentials!

Scammers will pose as Bank of America and send text messages and/or emails with phishing links, using various excuses to do so.

Scammers will try and trick you into visiting the link in order to reactivate your Bank of America EDD (Employment Development Department) prepaid debit card:

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The scammers’ goal is to steal your personal information. After prompting you to confirm the security status of the account, they will lead you to a fake login page. The credentials you submit here will end up in the scammers’ hands, which they can use to enter your account and take all your money. Don’t let them!

In other instances, scammers use free offers and gifts as a lure. Promising you some prize, scammers will prompt you to click on the link that leads to phishing websites (most of the time they are fake online survey pages).

Scammers also target those who sell things online. They will impersonate potential buyers and send an email to the seller, instructing them to send the goods, falsely claiming that they have already paid with Zelle. (Of course, they’ve never paid a cent, and your goods will vanish with no trace!)

How Do I Add A California Edd Debit Card?

After you’ve pinned the Trend Micro Check extension, it will block dangerous sites automatically! (Available on Safari, Google Chrome, and Microsoft Edge).

You can also download the Trend Micro Check mobile app for 24/7 automatic scam and spam detection and filtering. (Available for Android and iOS).

As ever, if you’ve found this article an interesting and/or helpful read, please doSHAREwith friends and family to help keep the online community secure and protected.Like, all the money was gone, she said. It's $6, 800. It doesn't sound like a lot to some people but to me it was everything.

Bank Of America Edd

Though Styles said the debit card never left her possession, her account was used to spend thousands on Rodeo Drive in Beverly Hills.

CBS San Francisco first reported about the fraudsters draining the accounts of unemployed Californians in October. At that time, the EDD office said 350, 000 debit card accounts had been frozen due to suspected fraud.

It's extremely unfortunate that Californians have suffered at the hands of scammers across the country, the EDD office said in a statement to CBS2/KCAL9 on Thursday. The EDD is dedicated to doing everything possible to ensure legitimate claimants get the benefits they are eligible to receive while working with our federal, state and local partners, including Bank of America, to shut down fraudulent claims and bring offenders to justice.

Bank Of America Says It Lost 'hundreds Of Millions' On California's Unemployment Fiasco

According to a statement he wrote online, EDD took the money out of his account. Then, Bank of America froze it so he couldn't access any of his incoming unemployment funds.

And then I got a letter in the mail from Bank of America telling me my claim was closed and that was the final decision and they wouldn't refund me that money, Rodriguez said.

This week, Congresswoman Maxine Waters called out Bank of America for what she called unacceptable behavior, for allowing EDD debit cards to be frozen, closed, or drained without notice.

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And then, people can't get any answers, she said. They call EDD and they say 'it's not on us, ' call Bank of America, and then Bank of America says 'call EDD.'

It is not the bank that will lose any money, she said. The bank is getting paid for doing the work for us.

In a statement to KCAL9/CBS2, Bank of American said: The program is unfortunately riddled with billions ofdollars in fraud. Criminals have found ways to steal money from the state and the debit cardsoflegitimate unemployment recipients. We are working closely with the state to get legitimate claimants their funds but the criminal fraud makes it very challenging.

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We have helped stop billionsofdollars in theft by these criminals and protected taxpayer dollars, in partnership with state and law enforcementofficials. The accounts in question were frozen at the state's request due to the significant amountoffraud in the application process.We look forward to briefing Chairwoman Waters on the extentofunemployment fraud, including a very high percentageof the accounts she highlighted that represent fraudulent activity.SAN FRANCISCO (KPIX 5) - Fighting to get unemployment compensation has been hard enough for so many since the pandemic. So, imagine how it feels once you finally have money coming in, to see it all stolen away.

KPIX was the first to expose what appears to be a massive fraud problem involving the use of unemployment debit cards issued by Bank of America. Since then, we have received more than 60 emails from people who say their EDD debit card was hacked and they lost thousands of dollars.

Brooke Suchomel described her reaction a few weeks ago when she went online to check her Bank of America EDD card balance. Two charges, one for $1500 at Neiman Marcus and another for $1200 at the online luxury vendor Intermix had wiped out her account.

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She says she was on hold for hours, two days straight before she was finally able to file a claim. She's still fighting to get all her money back.

Suchomel reached out to KPIX after seeing our previous reports about others caught in the very same predicament. Since then, we've received even more emails, everyone desperately crying out for help. So, we invited them to a group interview.

First we asked how much money they have lost. Luis Harbottle told us he lost $1000. Tina Lee lost $2000, in two transactions of $1000 each. Paula Xiao told us her mother lost $4806 and Paul Camera told us he lost $5, 998.

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I'm a widow I have three kids. Rent

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